Welcome to Southfields Physiotherapy

"More than just a physiotherapy clinic"

We are an injury, rehabilitation, movement and performance training clinic and offer a wide range of health and wellbeing services for adults and children. Our mission is simple: to deliver clinical excellence and great patient care. We aim to help you improve your overall wellbeing, relieve pain or discomfort, and restore optimal movement and function. Our interdisciplinary and holistic approach offers you a great combination and choice of treatments so you can enjoy life to the fullest.

  • All
  • Biomechanics
  • Lifestyle
  • Movement
  • Performance
  • Pilates
  • Rehab
  • Running
  • Sport
  • Wellbeing
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OUR FOCUS IS ON YOUR HEALTH

We’ll help you with the long-term management of your condition, injury or performance goal. With our wide range of movement-based, health, corrective and treatment services, we’ll help to improve your function, performance and overall wellbeing. Whether you’re a sportsperson or want to feel healthier and fitter for everyday life, our highly professional and passionate team can help.

 

Movement

 We believe that the goal of training and rehabilitation is not to change how the body looks, but to improve how the body moves. Quality of movement precedes quantity.

Rehabilitation

We will aim to restore normal function in the shortest time possible and provide a functional and holistic approach to both training and rehabilitation helping you improve long-term.

Performance

We understand the demands required to achieve optimal performance without risk of injury and can help clients develop more efficient biomechanics for all types of sports.

 

MOVEMENT IS NOT A CHOICE, IT'S A NECESSITY

Making a complaint

We aim to deliver the best care and services possible to all our clients and patients and hope that the treatment or service you receive from us are of the quality you need.

Occasionally, we know that there may be times when you may be unhappy with the treatment or service you’ve received at our clinic, or you may want to suggest a way for us to improve.
You can make a formal complaint by:

Writing to Us

Southfields Physiotherapy, Management, 138 Replingham Road, Southfields, London, SW18 5LL.

or by:

Emailing Us.

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Please include your full name, date of birth and address. For us to best deal with your complaint please also include the details of the practitioner, service or time of your appointment to which your complaint relates to.

Dealing with your complaint

Once we have received your complaint we will acknowledge your complaint within 3 days. We will aim to resolve your complaint within 10 working days.

The Data Protection Act gives you the right to obtain a copy of information that Southfields Physiotherapy holds about you and the reason why.

You can request notes or medical information we hold about you by:

Writing to Us:

Southfields Physiotherapy, 138 Replingham Road, Southfields, London, SW18 5LL.

or by:

Emailing Us:

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Please include the words 'Subject Access Request' at the beginning of your letter or in the subject line of your email.

When making your request, please include the following details:


• your name, date of birth, address and postcode
• any relevant case reference numbers
• the type of information or documents you want to look at including any relevant dates, and
• any preferences you have for the way you would like us to send the information to you (for example: hard copy, large print or by email).

If you are requesting your notes to be sent to your GP or any other practitioner/s then please provide their details (name, postal address or email) for forwarding.

There is a standard charge of £15 for each subject access request to a maximum of 30 pages and this applies to either email or hard copies that are issued.

Up to 30 pages hard copy/email:  £15.00
30-60 pages hard copy/email: £30.00
60-100 pages hard copy/email: £45.00

Please note that information will be released only after payment has been received.

If you require advice about making your request, you can call us on 020 8870 8462. Our reception hours are Mon - Thu 8:00 to 20:00, Fri 08:00 to 19:00, Sat 8:30 to 14:30, closed on Sunday

We aim to send you a reply as soon as possible and by the latest within 40 calendar days.

ENHANCING YOUR LIFE

We know that you want to get back to living your life without pain or discomfort and we will get you there as quickly as possible by delivering the most effective treatment. Not only is it great care you will receive from us, but we hope to empower and encourage you along the way. 

  • About
  • Team
  • FAQ
image Southfields Physio

Your Interdisciplinary Healthcare Clinic

Since establishing our clinic in 2005, we’ve been on a mission to provide the very best healthcare, fitness, and movement education to our patients by providing a professional and high-quality service, yet always with our personal and friendly touch. After all, it’s why our patients have grown to love us.

Meet The Team

Our team of highly qualified and dedicated professionals who strive to work as a team to facilitate your return to optimal health. Passionate, dedicated and professional. Meet Our Entire Team

imageIrene AllenFounder & Director

imageSheldon AllenCo-Owner & Director

imageLesley OliverPractice Manager

 
It's my first visit!

Please arrive 5 minutes before your scheduled appointment and our reception team will assist you in completing your treatment consent form. You will then be met by your physiotherapist, trainer or practitioner and they will orientate you within our clininc.

What shall I bring?

Any GP or specialist referral letter, investigations and any relevant reports such as X-rays or MRI scans. Where appropriate please bring sports shoes/trainers or orthotics you normally wear. A pair of shorts should you feel uncomfortable being assessed in your underwear or comfortable clothing.

I am claiming through my insurer, what information do I need?

We are an approved physiotherapy provider with BUPA and AXA and recognised by most insurers. If you are a BUPA or AXA patient we will submit your claim in accordance with medical claims policy. For all insurance claims, please read our Medical Insurer Policy

We also offer...

  • Gait and Running Analysis +

    Are you running and finding you are constantly plagued with injuries you can't seem to shift? Do you want to Read More
  • 3D Movement Analysis +

    The Functional Movement Screen (FMS) is an innovative system used to evaluate movement pattern quality in clients and athletes. Read More
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What our patients are saying...

  • Physiotherapy services are very good. All the physiotherapists I have had have been very knowledgeable and nice to work with. They have been helpful at a tough time.
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RECOGNIZED AND APPROVED

We are a BUPA and AXA recognised network provider and are recognised by all insurers.

All of our physiotherapists are members of the Health and Care Professions Council (HCPC) and members of the Chartered Society of Physiotherapy (CSP)

If you are claiming for treatment, please read our Medical Insurer Policy before starting your treatment with us.

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